Who we are

Our website address is: https://basic-studio.com.

Your privacy is important to us. This privacy statement explains what personal data Basic collects from you, through our interactions with you and through our service, and how we use that data.

Comments

We do not allow users to leave comments on our site.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXI, GPS…) included. Visitors to the website can download and extract any location data from images on the website.

Contact form

After filling and sending a contact form the data you will provide will be sent to us.

No additional information will be tracked about you or your location.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We use WPML in order to provide users with a translated version of our site (the site is available in Hebrew and English).

WPML stores cookies in the user’s browser in order to determine the user’s preferred language.

WPML cookies expire after 1 day. You can learn more about WPML cookies here.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Newsletter

When you sign up for our newsletter to receive information news and offers about our products and services on our website we collect your email address.

You give your consent to us sending you our e-newsletter by signing up to receive it using the steps described above.

If you withdraw your consent or choose to remove yourself from the service we will delete your mail from our mailing list.

Placing an order

When you place an order for goods or services on our website, we collect the following mandatory information: name, email address, phone number, billing address, shipping address (if different from billing address), company name (if applicable), VAT number (if applicable) and account password (if you create an account).

If you do not provide this information, you will not be able to purchase goods or services from us on our website or enter into a contract with us.

Payment and order processing

After you place an order on our website you will need to make payment for the goods or services you have ordered. In order to process your payment we use a number of third party payment processors: PayPal and Yaad Sarig. Your payment will be processed by the payment provider you choose to process your payment via a payment gateway.

The third party payment processors we use all collect, use and process your information, including payment information, in accordance with their privacy policies. You can access their privacy policies via the following links:

PayPal

Yaad Sarig

We do not collect or have access to your credit card or PayPal information.

 

We use WooCommerce as the ecommerce platform for processing orders on our website. When you place orders on our website, your information will be processed by WooCommerce. WooCommerce does not collect any information about you when it processes your order on our site. You can access their privacy policy here

Who we share your data with

Google Analytics

We use Google Analytics to track visitor’s activity on this site.
Google Analytics uses cookies to collect this data. You can learn more about Google analytics cookies and their expiry date

Mailchimp

We use Mailchimp for our newsletter campaigns.
Mailchimp is the world’s largest marketing automation platform and is GDPR compliant. In Mailchimp we only store your email address and provide your name. You can access their privacy policy here.

Facebook

We use facebook in order to better understand the users who visit our site. Using the information helps us improve our offered products and provide you with better sales and offers. You can control your Facebook privacy settings from here.

Under “Advertisers you’ve interacted with” there is a tab named “Whose website or app you’ve used” where you can review advertisers whose ads you may be seeing currently because you visited their website or app that uses Facebook technology. That’s basically the data sent by the Facebook Pixel

We may use Facebook to deliver you relevant ads, or to analyze our website traffic.

Heatmap

Heatmap process how visitors use the different elements and pages in our site.

All sent data is anonymized and aggregated by Heatmap design and can’t be used to identify you. You can access Heatmap privacy policy here.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you withdraw your consent to us processing your data, we will erase your personal data from our systems (unless the data is required for the Company to establish, exercise or defend against legal claims or if the data is necessary for the performance of a contract between you and us), and inform other data controllers to which we have disclosed your personal data of the erasure request.

Order information: when you place an order for goods and services, we retain that information for a minimum period of six years following the end of the financial year in which you place your order.

What rights you have over your data (GDPR)

If you are a member on one of the European Union countries (EU) and have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

The aforementioned section is only relevant to members of the European Union

How we protect your data

We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. These measures do not provide absolute information security however we are doing our very best in order to insure the mentioned cases (data loss, leakage or corruption) do not occur.

We take appropriate technical and organizational measures to secure your information including:

  • Only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymized basis wherever possible;
  • Using secure servers to store your information;
  • Verifying the identity of any individual who requests access to information prior to granting them access to information; and
  • Using Secure Sockets Layer (SSL) software or other similar encryption technologies to encrypt any orders you make on or via our website.

Data breach procedures

In the unfortunate event of a data breach we will notify affected users within 72 hours and report the breach to the relevant authorities.

CONTACT US

You may contact us with any questions or comments, at:  [email protected] or using the contact form available in our site.

https://basic-studio.com

Hadekel st., Udim

Phone: 972-9-8848375

Israel